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FAQ

  • What is the difference between Signature Pedicure and LO Spa Pedicure?
    Our Signature Pedicure includes the choice of Green Tea or Lavender option for bath salt, scrub and lotion. We start with polish removal, nail cutting and filing, cleaning your cuticles and calluses, gently scrubbing your legs and feet, massaging with moisturizing lotion and put warm towel to rejuvenate. With your favorite choice of color or buff, we finish the signature pedicure. It takes about 30-45 minutes. Meanwhile, our LO Spa Pedicure offers the choice of Lemongrass & Green Tea, Lavender & Mint, or Mandarin & Mango for bath salt, gentle scrub, relaxing mud mask, and moisturizing lotion. It includes everything that the Signature Pedicure offers and we also do warm paraffin wax for your feet. It takes about 45-60 minutes.
  • What is the difference between Signature Manicure and LO Spa Manicure?
    Our Signature Manicure includes soaking your cuticles in warm water, polish removal, nail cutting and filing, cleaning your cuticles, gentle massage and warm towel. We finish it off with your favorite choice of color for the day. It takes about 30 minutes. The LO Spa Manicure includes everything that the signature manicure offers. We start with soaking your nails in warm water with your choice of Lemongrass & Green Tea, Lavender & Mint, or Mandarin & Mango bath salt. Moreover, it includes gentle scrub, mud mask, moisturizing lotion and relaxing paraffin wax. It takes about 45 minutes.
  • Tell me more about the Spa?
    The BCL SPA system in 4 simple steps: 1. Dead Sea Salt Soak cleanses and softens the hands, feet, and body. 2. Sugar Scrub gently exfoliates and moisturizes the skin, leaving it soft and silky. 3. Moisture Mask restores the skin’s natural hydration and deeply nourishes the skin. 4. Massage Cream heals, conditions, and regenerates the skin, leaving it smooth and hydrated. LEMONGRASS & GREEN TEA Detoxifying Herbs: Naturally treats skin blemishes and repairs the appearance of sun damage for visibly improved brightness and texture. Skin irritations are soothed and excess oil is purified. Detoxifying, soothing, & healing Lemongrass, a natural antiseptic, regulates the skin's oil secretion and minimizes pores. Green Tea neutralizes free radicals and reverses the skin's sun damage. Key Benefits: *Reduces skin damage *Rich in antioxidants *Anti-inflammatory Recommended to clients with oily or problematic skin. LAVENDER & MINT Calming Aromatheraphy: Lavender is incredibly healing to the skin, while calming anxiety, tension, and restlessness. Mint soothes, encouraging a peaceful night's sleep. Reduces stress for the ultimate aromatheraphy experience. Nerves are calmed and the skin is renewed, soft, and deeply moisturized. Key Benefits: *Calms and relaxes the skin *Relieves stress and tension *Moisturizes dry skin with soothing benefits Recommended to clients looking to de-stress and unwind. MANDARIN & MANGO Mandarin naturally rejuvenates skin cell production and refines texture. Mango fruit extract is a rich, natural moisturizer that deeply hydrates and nourishes. Use to deeply nourish and even skin tone to renew skin's healthy texture and appearance. Wrinkles are reduced and the skin is left glowing, radiant, and youthful. Key Benefits: *Moisturizes and smoothes tough, dry skin *Promotes healthy, rejuvenated skin *Clears blemishes Recommended to clients looking for younger, flawless and glowing skin.
  • What is Paraffin Wax?
    Paraffin wax is made from saturated hydrocarbons. Paraffin for your manicures and pedicures are great for healing dry and cracked skin, making them silky and smooth again. Once the wax hardens around your hands and feet, it opens up your pores to release any dirt or toxins, while also removing any dead skin cells.
  • What is Dazzle Dry Manicure and Pedicure?
    Dazzle Dry is a quick dry, long lasting, and organic polish. We charge $10 extra on top of your Regular Manicure and Pedicure. Acrylics, gels, dips – while artificial nail enhancements offer convenient duration and dry time, their synthetic chemical formulations can create long-term problems like contact dermatitis, unhealthy UV exposure, and damage to the natural nail plate. Dazzle Dry works without compromising the integrity of the natural nail. Hypoallergenic line is formulated free from reactive ingredients, animal byproducts and animal testing, making it the cleanest performance polish in the industry. Long Lasting: Dazzle Dry delivers chip-free wear for up to two weeks. It delivers the long-lasting performance of a gel or dip system but removes with the ease of a traditional polish. Quick Drying: Enjoy wellness without the wait time. Dazzle Dry is the only natural nail care system to offer hard-set nails in just five minutes without exposure to hazardous UV lamps. Nontoxic: Dazzle Dry is free from harmful chemicals and skin-sensitizing ingredients such as toluene, formaldehyde, TPHP, nitrocellulose, camphor, formaldehyde resin, ethyl tosylamide, phthalates, xylene, and MEK. Non-Yelloping: Unlike other high-performance polishes, Dazzle Dry does not contain nitrocellulose, which can cause nail plates to yellow and nail polish to degrade. Because of this, our products never expire and your nails never yellow. Made in USA: All Dazzle Dry products are formulated, tested and manufactured at our headquarters in Chandler, Arizona. This allows us to ensure that our products meet the highest standards of purity and are created in fair and ethical working conditions.
  • What is weekly polish?
    We carry Essie and OPI Infinite Shine Polish brands. Essie: Inspired by haute couture fashion, essie gel couture is luxury longwear nail polish formulated with a 2-step system for precise application and easy removal at home. A range of timeless and elegant long-lasting nail polish colors with an exclusive gel couture top coat for gel-like shine. chip-resistant, fade-resistant, and even color coverage for manicure perfection, gel couture is your key to lasting confidence. OPI Infinite Shine: This system not only includes those signature shades you love like Bubble Bath and I’m Not Really a Waitress, but it also delivers continuous shine that is on-trend and easily removed – all without the use of the LED light a gel set requires. Imagine long-lasting wear without the long-term commitment – the perfect combination for today’s modern woman, especially those of us that work in high-touch and hands-on fields (ie: nurses, teachers, busy parents, etc.) CND Vinylux: High-quality polish system with no base coat required. Polish infused with vitamin E, keratin & jojoba oil. 2-Step long wear polish for high shine in no time! 7+ days of exceptional wear.
  • What is our Loyalty Program?
    All you need to sign up for our loyalty program is your first & last name and a phone number. You earn 5% of your spendings back from each visit. Accumulate at least $22 and use it just like cash towards any service! However, you won't be able to get a gift card or tip your esthetician with your points.
  • Why do we charge before polish when you're getting signature manicure?
    The reason is because we simply do not want you to smudge your freshly polished manicure trying to make the payment. Even if you dried it for about 15 minutes, it can still get damaged when you touch your purse or wallet. As our estheticians are usually booked, it would be very difficult for us to fix your polish every time you smudge them. That is why we recommend you to pay before polish when you are getting signature manicure. Thank you for your understanding!
  • Is there a parking?
    There are Chicago Street Pay Parking available right outside our both locations as well as hourly pay garage parkings in the same building. For customers visiting our Lakeshore East location, there are some discounts if you want to park in the Coast parking garage. Please ask for more information from our front desk receptionist.
  • Is cash tip preffered?
    Yes, our estheticians would greatly appreciate it if you could tip them in cash.
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